Coordination of Citizen Services and Document Processing is responsible for providing care services in the Ministry of Culture. On this platform you will get several services:
Registration of applications and documents in general
Specializing Service in room
Inquiries answering Telephone
External messaging service
Free Delivery forms for starting proceedings in Party Desk
Attend, guide and process concerns of citizens, encouraging active participation in monitoring activities related to management of the Ministry of Culture, for which it receives and directs approaches, requests, suggestions, complaints, claims, and provides timely responses.
Becoming recognized by citizens and other public entities as a reference organization in providing quality of service and professionalism in processing needs and expectations of citizens, provide clear information, provide personalized attention and promote ease processing.